Terms of service

1. General Overview

This website is operated by AL-Nafees Parfums. All access to this website, including any products, tools, features, or services made available through it, is provided subject to these Terms of Service and any related policies referenced herein.
By visiting the website, placing an order, or using any part of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. These Terms apply to all users of the website, including browsers, customers, and any individuals interacting with the website in any capacity.
If you do not agree to these Terms in full, you must discontinue use of the website and its services.

2. Legal Capacity & Proper Use

By using this website, you confirm that you are legally capable of entering into binding agreements under applicable law. You agree not to use the website or its services for any unlawful, deceptive, abusive, or unauthorized purpose.
Any misuse of the website, attempt to interfere with its operation, or violation of these Terms may result in immediate suspension or permanent restriction of access without prior notice.

3. Products & Information Disclaimer

All products offered by AL-Nafees Parfums are subject to availability. We reserve the right to modify product details, packaging, pricing, or availability at any time without prior notice.
Product images, descriptions, and visual representations are provided for reference purposes only. Variations in appearance, packaging, or personal scent perception do not constitute defects.

4. Pricing & Service Changes

Prices are subject to change at any time without notice. We may modify, suspend, or discontinue any product, service, or feature at our discretion.

AL-Nafees Parfums shall not be liable for any losses resulting from price changes, product updates, or service interruptions.

5. Order Placement & Approval

Submitting an order does not guarantee acceptance. AL-Nafees Parfums reserves the right to accept, reject, cancel, or limit any order for any reason, including but not limited to inaccurate information, suspected misuse, repeated refusals, or operational limitations.
We may request additional verification or confirmation before processing an order.

6. Payments & Cash on Delivery

Available payment methods are displayed during checkout. For Cash on Delivery (COD) orders, AL-Nafees Parfums reserves the right to require advance confirmation or partial payment before shipment.
Failure to complete any required confirmation or payment may result in order cancellation without liability.

7. Shipping & Risk Transfer

Delivery timelines are estimates only and are not guaranteed. Delays caused by shipping providers, force majeure events, or circumstances beyond our control are not the responsibility of AL-Nafees Parfums.
Responsibility for the order transfers to the customer once the shipment is handed over to the courier.

8. Delivery Inspection & Reporting

Customers must inspect orders upon delivery. Any issues related to damage, leakage, missing items, or shipping defects must be reported within the timeframe stated in our Return & Refund Policy. Claims submitted outside this timeframe will not be accepted.

9. Returns, Refunds & Non-Collection

Returns and refunds are governed strictly by our Return & Refund Policy. Products that have been used, altered, damaged, or improperly handled are not eligible for return.
Orders that are refused, uncollected, or returned due to customer-related reasons may result in deduction of shipping and handling costs and may lead to restriction of future orders.

10. User Submissions & Content

Any reviews, feedback, messages, images, or other materials submitted to AL-Nafees Parfums may be used, modified, published, or distributed without restriction or obligation to provide compensation.
You are solely responsible for the legality and accuracy of any content you submit.

11. External Services & Third Parties

This website may contain links to or integrations with third-party services. AL-Nafees Parfums does not control and is not responsible for the content, policies, or practices of such third parties. Use of third-party services is entirely at your own risk.

12. Restricted Activities

You are prohibited from using the website to:

  • Violate any applicable laws or regulations

  • Infringe intellectual property rights

  • Provide false or misleading information

  • Distribute harmful software or malicious code

  • Harass, abuse, or interfere with others or the website

Violation of these rules may result in immediate termination of access.

13. No Warranties

All products and services are provided on an “as available” basis. AL-Nafees Parfums makes no guarantees regarding uninterrupted access, accuracy of information, or suitability of products for specific personal preferences.

14. Limitation of Liability

To the fullest extent permitted by law, AL-Nafees Parfums shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, data, or business opportunities, arising from the use of the website or its services.

15. Indemnification

You agree to indemnify and hold harmless AL-Nafees Parfums, its operators, and affiliates from any claims, damages, costs, or legal expenses resulting from your violation of these Terms or misuse of the website.

16. Suspension & Termination

AL-Nafees Parfums may suspend or terminate access to the website or its services at any time, without prior notice, if these Terms are violated or if continued access poses a risk to the business or other users.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, and any disputes shall fall under the exclusive jurisdiction of the Egyptian courts.
Nothing in these Terms shall limit or exclude any rights granted to consumers under applicable Egyptian law.